Customer Information
This policy explains what information DSC Kites may collect through the website, why we use it, and how customers can contact us about their information.
When you submit a pre-booking request or contact DSC Kites, we may receive information that you provide directly to us.
This may include your name, phone or WhatsApp number, email address if provided, city, booking notes, selected products, quantities, and other information included in your enquiry.
Customer information may be used to review and manage pre-booking requests, confirm product availability, respond to enquiries, provide customer support, and communicate regarding a booking.
We may also use booking information for internal administrative purposes such as managing requests, quantities, customer communication, and order planning.
The DSC Kites booking system may temporarily store your selected products in your browser so that your booking list remains available while you move between pages.
Once a booking request is submitted successfully, the selected booking information is sent to our website database for review by DSC Kites.
DSC Kites does not make customer booking information publicly available.
Information may be processed through service providers used to operate and host the website, database, and related technical systems.
Information may also be disclosed where reasonably necessary to comply with applicable legal or regulatory requirements.
We take reasonable steps to limit access to customer booking information and use secured administrative access for managing website bookings and products.
No internet-based system can be guaranteed to be completely secure, so customers should avoid submitting unnecessary sensitive information through booking notes or general enquiries.
Booking and enquiry information may be retained for as long as reasonably needed to manage the booking, customer communication, business records, or applicable requirements.
Customers may contact DSC Kites if they want to ask about information associated with their booking or request deletion where appropriate.
If you have a question about this privacy policy or information you submitted through the DSC Kites website, you can contact us directly.
Email: dsckites@gmail.com
You can also contact DSC Kites through the phone or WhatsApp options provided on the website.
Privacy Reminder
Please do not include passwords, financial account credentials, identity-document numbers, or other unnecessary sensitive information in the booking notes or general enquiries.
Last updated: August 2026
